Shipping & Returns
All Process of shipping and returns are mentioned below
Shipping in Pakistan
- Through TCS we charge 150PKR shipping upto 50Gram of Pack.
- All shipping through TCS will take 2 to 3 business days with tracking.
- Process time is not include in the shipping time
- Handling time of packages is 1 – 2 Business days (Non-Holidays)
- Handing time of packages during Holidays will vary on duration of the Holiday
- All packages ordered before 10am GMT+5 Monday-Saturday will be shipped same day
- All packages ordered after 10am GMT+5 Saturday will be shipped Monday
60 Days Return Policy
- You must have to use the product for at least 30days after that you will be applicable for return policy.
- If you claim a refund in your first 30 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.
- 60 Days return policy only applies if the customer followed our recommended use recipes, the recommended usage is at least 30 days, if you’re not satisfied with the product after 30 days of recommended usage a return can be processed.
- All NON-DEFECTIVE product return requests must be made within 10 days of receival and will be subject to a 25% disposal handling fee. For safety reasons we do not refund or exchange if the product has been used.
- We can only replace product if it is defective or damaged during shipping or a package’s defect.
- Will not be replaced or exchanged if damage to the product caused by impact or crushing, whether intentional or accidental.
- The customer is responsible for the return shipping costs. Shipping costs are non-refundable. Please make sure to get a tracking number as we are not responsible for lost/delayed shipments.